“They reset the neck on my grandfather's J-45 and you cannot tell it was ever apart. The photo documentation alone was worth it.”
Marcus T. · Brooklyn
String Instrument Repair, Restoration & Customization
Master luthier work on every string instrument — acoustic, electric, bass, classical, and twelve-string guitars, plus ukulele, banjo, mandolin, lute, violin, viola, cello, and double bass. Exotic strings welcome: oud, sitar, bouzouki, balalaika.
- Museum-grade restoration standards
- All string instruments — guitar to double bass
- VIP concierge service with insured handling
- Conservation first: reversible, original architecture respected
- Photo-documented restorations
Repair & Restoration Services
What We Do at the Bench
Repair, restoration, and customization for every string instrument. Every job starts with a written assessment and a fixed quote — no surprises.
Why Choose Us
Why Players and Collectors Trust Our Workshop
From structural repairs and refrets to finish conservation, electronics, and custom modifications, every instrument gets documented, reversible, period-correct work with a fixed written quote before we touch it.
Conservation-first: we preserve originality and value, never overspray original finish
Reversible, period-correct repair methods (hide glue, nitro, original-spec parts)
Every restoration is photo-documented from intake to final setup
Fixed written quotes before any work begins
18 years of repair and restoration experience across two Brooklyn workshops
The Workshop in Numbers
Trusted by Players and Collectors
1,200+
Instruments restored
18
Years at the bench
4.9
Average rating
12
Month workmanship guarantee
From the Bench Book
What Players and Collectors Say
1 of 4
FAQ
Questions New Customers Ask Most
What instruments do you work on?
All string instruments: acoustic, electric, bass, classical, and twelve-string guitars, plus ukulele, banjo, mandolin, lute, violin, viola, cello, and double bass. We also welcome exotic strings — oud, sitar, bouzouki, and balalaika. If it has strings, bring it in.
Do you offer VIP service?
Yes — VIP concierge service with secure, insured handling: pickup and return at your door, priority bench time, and direct contact with the master luthier working on your instrument. Call (646) 972-0688.
Do you do custom modifications?
Yes — pickup swaps, custom wiring, hardware upgrades, and player-spec setups, all documented and quoted in writing like every other job.
How long does a full restoration take?
Most full restorations run 6–12 weeks depending on structural work and finish curing time. Refrets and setups are much faster — usually one to three weeks.
Will repairs hurt my instrument's value?
Done right, repairs preserve value. We use reversible, period-correct methods and never overspray original finish. We'll tell you honestly when a repair is the wrong call for a collectible instrument.
Do you work on instruments shipped from outside NYC?
Yes. We coordinate insured shipping worldwide for repair and restoration work and return every instrument fully insured, packed by us.
Have an instrument that deserves a second life?
Written assessment and fixed quote before any work begins.
(646) 972-0688Fully insured workshop4.9 from 87 reviewsReplies within one business day